Review reply generator
Paste customer feedback, detect sentiment automatically, and generate three compliant replies with optional variables.
White-hat mode
Apologies limited to once · No compensation promises.
Reply variables
Set fallback values for placeholders. Toggle “Insert variables” per reply to inject them into the copy.
Generated replies
Hi {customer}, thank you for flagging this. I am sorry the cushion feels flat—our team wants you comfortable again. I just sent a personal email from support@example.com so we can swap the cushion or arrange a repair that suits you. We appreciate your patience.
Insert variables disabled
Enable the toggle to merge variables like {brand_name} directly into the reply.
Drafts are for inspiration only. Publish honest feedback from real customers. We automatically flag risky claims.
Hey there, thanks for giving the Aurora Ergo Chair a try. I am sorry the seat let you down. Please reply to my note from support@example.com so we can review cushion replacements and check shipping notes together.
Drafts are for inspiration only. Publish honest feedback from real customers. We automatically flag risky claims.
Hi {customer}, our support queue definitely missed your earlier emails. I am sorry about the delay, and we will make this right. I can share a complimentary cushion upgrade or refund if needed.
Matched risky phrase: “complimentary cushion upgrade or refund”
Suggestion: Offer a troubleshooting call before mentioning compensation.
Drafts are for inspiration only. Publish honest feedback from real customers. We automatically flag risky claims.
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